Questions, answered plainly.
Everything owners usually ask on the first call. If yours is not here, email us and we will answer it without putting you on a pitch.
Money and terms
How much does it cost?
We do not publish a single price because the work is scoped per business. What you pay depends on your market, your competitors, what is already running and how much of the four services you need. You get a quote in writing, with the deliverables listed, before anything starts.
Am I locked into a contract?
No. Month to month, no annual term, no setup fee. If you want to leave, give us 30 days notice and you walk with all your accounts and data intact.
Is ad spend included in your fee?
No. Our fee covers the work. Ad spend goes directly to Meta, Google or TikTok on your own card, inside your own accounts, so you can see every dollar of it. We agree a monthly spend level with you as part of the quote.
What happens to my ad accounts if we stop working together?
You keep them. Because spend is billed to your card inside your own accounts, the accounts, the pixel and conversion history, the creative and the reporting data all stay with you when you leave.
The work itself
What platforms do you run ads on?
Meta, Google and TikTok as standard. LinkedIn and others are possible but we take those case by case, because for most local businesses they are not where the customers are.
What is included in video?
Concept, script, edit, captions, motion graphics, color, and output formatted for Reels, TikTok and YouTube Shorts. You either send raw footage from your phone or we come and shoot it.
How does the SEO work?
Google Business Profile optimization and weekly posts, local citation cleanup, on-page SEO, and content built around the searches that turn into calls. We track your map-pack position so you can see it move.
Do you do one-off projects, or only ongoing work?
Both. A single campaign, a video project or a site build can be done as a one-off. Ads and SEO work better ongoing, because both need continuous adjustment to keep producing.
Working together
How quickly do I see results?
Paid ads usually start producing leads in the first 30 to 60 days. SEO takes longer, typically three to four months for the bigger gains. You see weekly progress in your dashboard either way.
Do you work with my industry?
We work with local businesses that serve a defined geographic market: home services, dental, medical, beauty, wellness, restaurants, fitness and professional services. If you serve a local market we can usually help. If we cannot, we will tell you on the call instead of taking your money.
Who actually does the work?
You get one direct point of contact who knows your account and stays on it. You will always know who is doing your work, and you will not be handed to a rotating junior account manager. If a specialist is brought in for a piece of the work, we tell you who and why.
What do you report?
Conversions and what they cost: calls, form fills and bookings, and the revenue that closed behind them. Not impressions, not reach, not a slide about engagement rate.
How do I get started?
Fill in the intake form. It is four short steps and takes about three minutes. You get a free audit of your ads, your Google presence and your reviews back within two business days, along with a plan and a quote.